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Feedback

We value your feedback and are constantly working to improve our platform. Here's how you can share your thoughts and suggestions with us.

Reporting Bugs

When reporting bugs, please include the following information to help us resolve the issue quickly:

  • A clear and concise description of the bug
  • Steps to reproduce the issue
  • Expected behavior vs. actual behavior
  • Screenshots or error messages (if applicable)
  • Environment details (browser, operating system, SDK version, etc.)
  • Any additional context that might be helpful

Example Bug Report

Title: Authentication fails when using special characters in password

Description:
When attempting to authenticate with a password containing special characters 
(specifically $ and #), the authentication request fails with a 400 error.

Steps to Reproduce:
1. Create a user with a password containing special characters (e.g., "P@$$w0rd#123")
2. Attempt to authenticate using the SDK's authenticate method
3. Observe the authentication failure

Expected Behavior:
Authentication should succeed with any valid password, including those with special characters.

Actual Behavior:
Authentication fails with a 400 Bad Request error. The response includes the message:
"Invalid password format."

Environment:
- Browser: Chrome 98.0.4758.102
- Operating System: macOS 12.2.1

Additional Context:
This only happens with the $ and # characters. Other special characters like @ and ! work fine.

Feature Requests

We welcome feature requests that would make our platform more useful for your use cases. When submitting a feature request, please include:

  • A clear description of the feature you'd like to see
  • The problem this feature would solve
  • How you're currently working around the absence of this feature
  • Any examples of similar features in other platforms

Documentation Feedback

If you find any issues with our documentation or have suggestions for improvement, please let us know. We're constantly working to make our documentation more helpful and comprehensive.

You can provide documentation feedback by: